Fees and Charges

1. Fees and Charges

Our fundraising platform is proudly powered by Charity Hive to provide a safe and simple way to give online.

Charity Hive are heavily focused on transparency for its users. This includes being clear about the rights of donors, fundraisers and charities as well as communicating how we operate a subscription and setup fee free fundraising platform. Charity Hive is a trading name of Hively Limited, incorporated in England and Wales, and our registered number is 11891477.

Charity Hive

Charity Hive are proud members of the Fundraising Regulator, who provide guidance on setting up fundraising pages. To read these, please click here.

2. Hypothetical Donation

The following hypothetical donation illustrates how much is received by Highland Hospice after the platform and payment processing fees. This applies to all payments made via our platform:

Donation amount: £10
Charity Hive transaction fee: £0.20
Card provider fee (e.g. Stripe): £0.12 + 20p
Gift Aid amount: £2.50 (claimed back by Highland Hospice on eligible donations)
Total received by Highland Hospice: £11.98 (including Gift Aid)

3. Costs to Highland Hospice or Fundraisers

Set up costs: £0 (FREE)
Cost per month: £0 (FREE)

4. Payments

All payments made via the Charity Hive platform are deposited directly into Highland Hospice's own payment gateway account and bank account. Charity Hive does not hold on to any of these monies.

For more information please call 0330 043 9001 or visit www.charityhive.co.uk